Welcome to our new Support Portal!

As you may have noticed, we have launched a new support portal. But don't worry, you can still get access to your older support requests by going here (we've moved over any active support tickets and you may have already received an email notification in your inbox).

With our new support portal, you can search for common support questions and suggestions in the Solutions area, post a question or feature request in the Forums, or create a new support request.

To view realtime updates of our AppCloud infrastructure and/or annoucements, please visit our AppCloud status page.

Solution home Getting Started With Us

AppCloud Support

General information about Relationship One's AppCloud support portal.

AppCloud Documentation
Looking for AppCloud app user documentation or release information? Please check out our AppCloud Documentation Hub.
Wed, Dec 9, 2020 at 10:21 AM
How to Use the Support Portal
You can use the Relationship One support portal to: Create a new support request (case) Create an account to access your existing support requests (cases...
Sun, Aug 11, 2019 at 9:24 PM
Creating an AppCloud Account
To access the Relationship One AppCloud account, please visit https://appcloud.relationshipone.com. If you already have an AppCloud account, please enter yo...
Sun, Aug 11, 2019 at 9:36 PM
Adding a User to Your Account
You can easily invite additional users to access your AppCloud account to install and manage apps. To do this, just select the Account Settings item under th...
Sun, Aug 11, 2019 at 9:37 PM
Support Hours and Support Level Agreement (SLA)
Relationship One’s Product Support Team provides Standard Support from 8AM to 5PM Monday to Friday in the central time zone, excluding nation and company ho...
Wed, Dec 9, 2020 at 10:36 AM